Emergency Broadband Benefit - Q&A with the FCC
- Language
- English
- Note
- Registration is required for all events, regardless of cost.
Emergency Broadband Benefit - Q&A with the FCC will provide an overview of the new Emergency Broadband Benefit (EBB) Program. Attendees will learn program details, suggestions, and tools to help educate their communities, and an opportunity to ask questions of a Federal Communications Commission EBB Program expert.
In the Consolidated Appropriations Act of 2021, Congress appropriated $3.2 billion to the FCC to help low-income households pay for broadband service and connected internet devices. The EBB Program will provide a discount of up to $50 per month for broadband services for eligible consumers. Additionally, the program provides a one-time device discount of up to $100 for a laptop, desktop computer, or tablet purchased through a participating provider. The one-time discount requires a consumer co-payment of more than $10 and less than $50. The Emergency Broadband Benefit is temporary. It will expire when funds are exhausted or six months after the Department of Health and Human Services (HHS) declares the end of the COVID-19 health emergency.
This event is being offered at no charge to participants.
Registration is required to receive the link to access the webinar.
Registrants will also receive access to the webinar recording.
We hope you can join us for this event to learn the eligibility requirements and more details about the Emergency Broadband Benefit Program!
How do I access a webinar?
When you register for a webinar, you will also receive email instructions to help you access the webinar.
How long is a webinar?
Every webinar is different. To find the length of a specific webinar, please refer to the webinar description.
If I register for a webinar, but am unable to attend the live session, can I view a recording of the webinar at a later time?
All webinars require you to have access to the internet. It is also recommended that your device has sound. Please refer to the webinar description to learn if there are special requirements for viewing a specific webinar.
Can a recorded webinar be viewed multiple times?
In most cases, yes! If a webinar is recorded, there is no limit to how many times the recording can be viewed.
What materials will I need for a webinar?
All webinars require you to have access to the internet. It is also recommended that your device has sound. Please refer to the webinar description to learn if there are special requirements for viewing a specific webinar.
What devices and browsers are supported for webinars?
Webinars can be accessed on most desktops, laptops, and mobile devices. Webinars are compatible with most up-to-date browsers. Please refer to the webinar description to learn about any special requirements for a specific webinar to ensure your device is supported.
Is there technical support for webinars?
You will receive instructions for accessing a webinar after registration. It is recommended that you log in to the webinar a few minutes early to make sure that you are not experiencing any technical difficulties. If you are experiencing technical difficulties, please let us know using the contact information available on the webinar description.
Will I be given the opportunity to ask questions during a live webinar?
In most cases, yes. Most live webinars give participants an opportunity to ask questions and communicate through a chat box. The chat box is actively monitored, and the presenter(s) will facilitate communication.
Are webinars accessible for people who require special needs or services?
We strive to ensure our webinars are accessible to everyone. If you need assistance accessing a webinar, please visit the "Contact Us" form using the link in the footer of this page. We will be glad to assist you.
Who do I contact if I have a question about a specific webinar?
Contact information is available on every webinar description. If you have a question about a specific webinar, please use the contact information available on the webinar description.
How do I register for a webinar over the phone?
Contact our customer service team at 1-877-345-0691 for assistance over the phone. We are here to help on weekdays between 8:30am - 5pm Eastern Time.
