Dairy Food Processing

Business Management

Whether you have an existing dairy foods business or are thinking of starting a new value-added dairy foods business, a solid foundation in business management practices will help your enterprise be successful. Starting a new dairy foods business requires careful self-assessment, research and planning. This section of the website will guide you as you consider the management, marketing, and financial implications of starting or growing your value-added dairy foods business and determine your path forward.

Business Management

Operating a dairy foods processing business requires managing numerous facets including marketing, human resources, finances, and risk management in addition to processing operations. Businesses of all types and sizes can benefit from assembling a team to provide input and perspective on all of these aspects and to guide business owners in planning and decision-making. Business planning provides both new and existing dairy processors with the framework to set business goals, analyze their current financial situation allowing them to determine financing needs and budget for the future, develop a marketing strategy, and determine risk management needs such as insurance.

Marketing

Successful marketing is the foundation for a successful business, and this starts with knowing and understanding your consumers and dairy food trends, such as fluid milk, cheese, and ice cream, to make sure the products you choose to make will be successful with consumers. Part of business planning is the development of a marketing strategy.

Dairy processors will need to determine whether they will market direct to consumers, for instance with an e-commerce site, at farmers’ markets, or with an on-farm store. Marketing and selling through wholesale establishments such as grocery stores and restaurants is another option.

Having a quality dairy food product and knowing your target consumer is not the complete puzzle. Items must be strategically priced as well. An enterprise budget such as the one Penn State Extension has developed for farmstead and artisan cheesemaking can help determine your cost of production, the first step in setting prices. From there you can utilize a number of pricing methods, and objectives and strategies to meet profitability goals for your business.

Business and product promotion is a key aspect of marketing. There are many promotional tools that you can use, from email to websites to social media. These tools allow you to effectively connect, engage, and communicate with consumers.

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  1. Promoting Farmstead and Artisan Dairy Foods
    Webinars

    Free

    Promoting Farmstead and Artisan Dairy Foods
    When Watch Now
    Recorded Oct 11, 2022
    Learn the benefits of participating in promotional programs, campaigns, and events for added-value dairy processors and how to join!
  2. Starting a Value-Added Dairy Foods Business: Tennessee, Kentucky, North Carolina
    Online Courses

    $59.00

    Starting a Value-Added Dairy Foods Business: Tennessee, Kentucky, North Carolina
    Sections 9
    Length 5 hours, 30 minutes
    Learn the basics of processing, marketing, pricing, and regulations for dairy foods, such as yogurt and cheese. Use budget tools to make profitable decisions.
  3. Marketing Value-Added Dairy Foods to Grocery Stores
    Webinars

    Free

    Marketing Value-Added Dairy Foods to Grocery Stores
    When Watch Now
    Recorded May 12, 2022
    Hear advice for selling to grocery stores, and the perspectives of both a small dairy processor and retail market owner during this virtual event!
  4. Photo: Bigstock.com/TeroVesalainen
    Articles
    Overcoming Consumer Barriers to Online Purchasing
    By Sarah Cornelisse
    Consumer concerns about online shopping continue to exist, deterring more widespread use. To counter these concerns, there are several steps that businesses can take to enhance their online presence and encourage online purchasing.
  5. Elaboración de un Plan de Negocio
    Articles
    Elaboración de un Plan de Negocio
    By Lynn Kime
    Una tarea importante al iniciar una nueva empresa es elaborar un plan de negocios que sea una "hoja de ruta" para guiar el futuro del negocio o la empresa.
  6. Consideraciones de marketing para productos lácteos con valor agregado
    Articles
    Consideraciones de marketing para productos lácteos con valor agregado
    By Sarah Cornelisse
    Descubra las consideraciones de marketing necesarias para un establecimiento de productos lácteos de valor agregado exitoso, incluyendo tendencias de mercado, fijación de precios, puntos de venta y promociones.
  7. Thinking of Starting a Value-Added Dairy Foods Business?
    Articles
    Thinking of Starting a Value-Added Dairy Foods Business?
    By Sarah Cornelisse, Ginger D Fenton, PhD, Kerry E. Kaylegian, Ph.D.
    “Value-added” is an extra characteristic that offers greater value to the consumer and generates a higher dollar return for the dairy foods processor.
  8. A Checklist to Starting a Value-Added Dairy Foods Business
    Articles
    A Checklist to Starting a Value-Added Dairy Foods Business
    By Ginger D Fenton, PhD, Sarah Cornelisse, Kerry E. Kaylegian, Ph.D.
    This checklist outlines steps for marketing, manufacturing, on-farm production, and business planning to start a successful value-added dairy foods business.
  9. Una lista de verificación para comenzar un negocio de productos lácteos de valor agregado
    Articles
    Una lista de verificación para comenzar un negocio de productos lácteos de valor agregado
    By Ginger D Fenton, PhD, Sarah Cornelisse, Kerry E. Kaylegian, Ph.D.
    Esta lista de verificación presenta los pasos para planear el marketing, la fabricación, la producción en el establo y el desarrollo comercial para un establecimiento de productos lácteos de valor agregado exitoso.
  10. Image: bigstockphoto.com/rvlsoft
    Articles
    Social e-Commerce for Ag and Food Businesses
    By Sarah Cornelisse
    Social media platforms are offering a bridge between marketing and sales through social commerce. This article explores how social commerce may benefit ag and food business, social commerce platforms, and tips for getting started.
  11. ¿Está pensando en comenzar un negocio de productos lácteos con valor agregado?
    Articles
    ¿Está pensando en comenzar un negocio de productos lácteos con valor agregado?
    By Sarah Cornelisse, Ginger D Fenton, PhD, Kerry E. Kaylegian, Ph.D.
    Los productos lácteos con valor agregado general elevados retornos para los productores lácteos. Descubra los aspectos que debe considerar para comenzar un negocio de productos lácteos con valor agregado exitoso.
  12. Image: S. Cornelisse
    Articles
    Shipping Dairy Foods Direct to Consumers
    By Sarah Cornelisse, Ginger D Fenton, PhD
    Shipping of dairy foods direct to consumers is on the rise as online purchases are increasing. This article covers essential packaging and shipping issues that dairy processors will need to navigate for success.
  13. Claim Your Business on Google
    Videos
    Claim Your Business on Google
    By Sarah Cornelisse
    Length 7:18
    Learn how claiming your business on Google can benefit your online presence and watch a demonstration of the process.
  14. Image: bigstockphoto.com/World Image
    Articles
    Cultivating Your E-Experience: Understanding Aspects of Customer Communications
    By Sarah Cornelisse, Walt Whitmer
    A solid understanding of customer needs and types of communication and complaining customers will position you to provide a high-quality online customer communication experience.
  15. Bigstockphoto.com/yamix
    Webinars

    Free

    Explore Starting a Value-Added Dairy Foods Enterprise
    When Watch Now
    Recorded Aug 11, 2020
    Things to think about if you are looking to expand your dairy business to include making value-added dairy products.
  16. Obtaining a Loan - The C's of Credit
    Articles
    Obtaining a Loan - The C's of Credit
    By Lynn Kime, Linda Falcone
    One of the biggest questions a new grower faces is where and how to get loans for business start up.
  17. Considerations for On-farm Processing
    Webinars

    Free

    Considerations for On-farm Processing
    When Watch Now
    Recorded Feb 24, 2020
    Designed for dairy producers, their employees and advisors, this series includes presentations on topics important to the management of the dairy farm. Original webinar was February 24, 2020.
  18. Image: bigstockphoto.com/Proxima Studio
    Articles
    E-Commerce for Ag Business: Advantages and Challenges
    By Sarah Cornelisse
    This article will overview the advantages and challenges that a farm, food or ag business owner may be facing when deciding whether to implement e-commerce.
  19. Image: bigstockphoto.com/adrian825
    Articles
    Developing and Maintaining a Website
    By Sarah Cornelisse
    This article will cover the process for developing a website, including technical aspects and general issues such as purpose, content, design, and maintenance considerations.
  20. Image: bigstockphoto.com/Rawpixel.com
    Articles
    Promoting Your E-Commerce Site
    By Sarah Cornelisse
    Once you create your online store, you need to let consumers know that it exists. This article outlines tools for promoting your e-commerce site.
  21. Photo: Bigstockphoto.com/Le Quang Nhut
    Articles
    E-commerce Payment Methods
    By Sarah Cornelisse
    Consumers have multiple payment method options when making online purchases. For businesses implementing e-commerce its important to understand the forms of payment that consumers use, and prefer, for online purchasing.
  22. A Guide to Developing a Social Media Strategy for Ag Entrepreneurs
    Articles
    A Guide to Developing a Social Media Strategy for Ag Entrepreneurs
    By Sarah Cornelisse
    This guide walks you through the stages of developing a successful social media strategy that meets the goals and objectives of your Ag business.
  23. bigstock.com/Rawpixel.com
    Articles
    Management Considerations for Implementing E-Commerce in a Food or Farm Business
    By Sarah Cornelisse, Brian F. Moyer
    This article will cover considerations for implementation of e-commerce in a farm or food business's strategy and operations.
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